Business Central

Apps

Portuguese Localization Entry Pack

Angola Localization Entry Pack

Commitments

Warranty

When Softstore partners aquire a localized version of Business central, they get access to a support service that grants the maintenance of that version during its lifecycle. Maintnance includes reported and detected bug fixing and update of legal requirements.

Product Lifecycle

The support service is ready once the product is released and its valid during the product lifecycle.

The localization lifecycle mirrors the Business Central product Lifecycle and it depends on its duration.

Technical Support

Softstore grants technical support to the solution we provide.

Customer

In case of a company which uses our localization for Business Central, when experiencing a technical problem due to its malfunction, the contact should be made directly to your integration partner since the technical support will be given through the partner. For any kind of complaint, this should be made by sending an email to Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar. .

Partner

Softstore partners, which are Microsoft Business Central integration companies, with Business Central recognized by Microsoft, that have signed a partnership contract with Softstore, should follow the steps mentioned on the contract.

We also recommend to read this document: “Softstore - Descrição serviço de suporte”.

Bug reporting

To allow partners to quickly report detected bugs, and to search for corrections, it was created a support community on yammer:

https://www.yammer.com/softstoredynamicsnavlocalization/

Partners can alternatively send email to support email or phone contact:

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+351 91 625 2729